At Network Solutions, we live up to our name. Whether for on-site assistance, technical support, or remote support, Network Solutions is here to ensure our customers’ success and end-users’ business productivity. We offer dependable, on-demand support options including 24/7 technical and remote support and 4-hour and next business day global on-site support in State of Qatar.
Our focus on continuous improvement and monitoring ensures that we can deliver all services at a consistently high-quality level; through our disciplined and automated processes, Network Solutions consistently achieves 95% and higher customer satisfaction ratings, 98% SLA achievement, and 99% first time fix performance.
Need to free up your IT employees to focus on new projects or deal with day-to-day customer/end-user demands? Or do you want to move capital expenditures to operational expenses? Or perhaps both? Managed Services, in any case, may be a cost-effective approach to improve the productivity and dependability of your IT operations.
In many circumstances, we can remedy the issue before it causes problems for your team, ensuring that you know precisely what happened, when it happened, and how it was resolved. If you like, we may notify you as soon as disruptions are identified, directing you to the appropriate location so your team can go to work right away.
Many clients also want us to be more proactive in terms of keeping networks, mobile devices, and cloud services up to date in terms of security updates, maintenance, and other factors. Some organizations just want assistance in migrating to the cloud and implementing mobile device management standards.
You determine how much assistance you want or desire, and we will provide it.
Annual Maintenance Contract
We take pleasure in offering safe and reasonably priced AMC services in the State of Qatar. We have received appreciation for our outstanding AMC services for sizable enterprises. With our first-rate AMC services, the health of your company is improved.
The following is a list of our annual maintenance contract services:
- Our staff of technicians is highly qualified and has practical expertise in a variety of industries. Your firm will be totally organized thanks to our onsite and offsite frequent visits.
- We offer the greatest alternatives in accordance with industry norms.
- action of contacting assistance in an emergency or urgent situation.
- Our customer service team is accessible 24/7. We never face limitations when providing our wonderful services.
- During the term of the contract, we will carry out routine maintenance inspections and fix any problems that may exist with the business, network, server, or other component.
- With regard to maintenance activities, we shall produce monthly reports.
- Your workstations, IT audits, security checks, and every other little aspect of your business are constantly under the constant supervision of our skilled personnel.
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